What is Jack & Pack? | Eastern Restumping And Underpinning

Google Rating

4.3

Based on 48 reviews

Eastern Restumping and Underpinning

4.3

review us on See all reviews

Andrew McRobert

1734492967

Very helpful.Derek came out the same day to take a look at a creaky floor (due to a squeaky nail and pin between a concrete stump and the bearer). Gave honest advice (which didn't result in any work for him) and was a nice bloke to deal with.

Rachel t

1734390656

Thank you so much Derek for your honesty and advice - I really appreciate it. Derek was professional and provided incredible service, explaining both the problem and solution really clearly.

Emily McDonald

1723342016

I highly recommend Derek and the Eastern Restumping team! Our new home was extremely out of level when we bought it. Derek was prompt to quote and complete the job for us. We now have solid concrete stumps and lovely level floors. Couldn’t be happier with the job done! Thanks team

Georgia

1716776373

Derek was fantastic. Knowledgeable, honest, reliable, provided information, diagnosed my house problems. I highly recommend Eastern Restumping and Underpinning. Good old fashioned, reliable service.

Rodrigo Onederra

1702367828

I highly recommend Eastern Restumping and Underpinning. The team is highly professional and did an outstanding job on my old victorian terrace. I even got great comments from neighbours on how they carried out the work and their impeccable management of the site, which was left in much better condition than it was. Many many thanks to Sarah, David and Derek.RodrigoEast Brunswick 3057

Mark Prendergast

1700016975

We called Eastern Restumping to come and quote on levelling our flooring. Derek was quick to come out at and view the job to provide a quote. Derek assessed our property, was patient with the mayhem of 3 kids ruining riot through the house and took the time to explain in detail our property's needs even though our job wasn't one for his business and even provided a contact that was better suited to the job at hand.We couldn't recommend Derek more highly for his honest assessment of our job and more importantly taking the time to make sure we understood what we needed and how we should try and move forward

Paul Miles

1696472193

Excellent communication and competitive pricing. Great experience all round.

Ollie V

1692621383

Derek came out extremely quickly to thoroughly look over everything and provide a reasonable quote. Super happy with the work that's been done. Thanks Derek and the team. Highly recommend!

Peter Burge

1692595743

Always on time and service was fantastic. Highly recommended.

Caitlin Evans

1692595339

Thanks Dave for a job well done! Professional and timely. Highly recommend.

V V

1673921647

We reached out to Derek for a quote as we just recently purchased a new home and wanted to be sure it is level. He was able to squeeze us in to inspect the house basically the next day - which was amazing given the workload. He gave us a debrief after his inspection, which was very knowledgeable and covered multiple elements. Something I want to call out is that he suggested actually not to do anything and advised that no packing is required - someone saying no to a job and having alternate suggestions is something that is rare, and I value a lot. Highly recommend.

Tim zhang

1646089140

@Derek Thanks for coming today to assess my property at Wantirna. Very honest and professional. Questions been perfectly answered.Also some good advices were given Will definitely recommend this family company to my friends who may have same problems.

Jon Callander

1614752611

Mornington Peninsula customers take note. These guys do travel and will actually turn up on time and do a good job. However, it's only when issues arise after a job has been completed that you can rate how good a tradie is. On this basis I can highly recommend Eastern Restumping and Underpinning. After nearly being ripped of by someone in Rosebud for a re-stumping of my dad's place in Dromana (original weatherboard that had BV added later and God knows what else to the existing foundations), I was referred to Derek. Not only was the quote a lot cheaper than others on the Peninsula, when I had an issue with further building work months after the job was complete, he made the effort to come out, inspect and advised the builder on my behalf within a week of my call. Speaking to the builder afterward he said he was satisfied with Derek's response and 'the guy knows what he's talking about'. Can't ask for better service.

Carmel Kozolup

1603942084

I had a very good experience with the Underpinning work done by Eastern. From a prompt first visit by Derek, followed by a Quote together with helpful advice regarding documentation required, it always felt very professional. When the work started they were always punctual, the onsite team were very careful, quiet and neat. The job became complicated when they struck rock, so there was an additional visit from the Civil Engineer to advise on the best way to proceed. I was so glad I had chosen Eastern for their experience, as i felt that everything was in good hands. I was very impressed with all aspects of their work.

Tuong Dinh

1599692506

Derek was lovely and well informed. He was happy to look at our place and explained our options. Very straightforward and didn't try to oversell any of his services. Super honest and would definitely contact him again if needed in the future :)

Daniel McKenzie

1597967814

Blake Milligan

1596153620

Derek came through and gave us a quote on our little terrace house. We bought it 6 months ago and have seen a little bit of movement in that time with cracks and floor movements.The front also appears to be sinking. My partner and I are two women, and have had our fair share of 'sharks' come through to assess out situation, with a few of them talking down to us, throwing out ridiculous quotes and saying our house was stuffed. Derek was a breath of fresh air. He explained to us in detail which areas were more pressing to fix than others, gave us timelines and things to look for, and even talked himself out of a bit of work. We learned a lot about the history of the house through his eye and explanation. Really reasonable and genuinely nice guy. We will definitely be using him.

Buu Phung

1594122456

On 22/06/2020, the Eastern Restumping and Underpining had done a great work to repair my house wall crackling. Derek, David, Sarah and their team of workers are very professional and dedicated to their job. The result of their work had highly appreciated. I have no hesitate recommend the company to everyone.

Avinash

1593516544

We called Eastern Restumping at a time when we were under duress; we had another company assess our new property and recommend many thousands of dollars of work. Sara very kindly setup an express appointment for Derek to visit us. Derek assessed our property, was patient and answered all our questions. Most of all he was honest and pragmatic and said that the property did not need any repairs. Many thanks Derek and Sara for a very honest and sound recommendation.

Gino Strangis

1590402528

I contacted Eastern Restumping and Underpinning concerned about some cracking in the wall along one side of my daughter’s home. Eastern Restumping were very understanding and flexible and made an urgent appointment for Derek to inspect the house which I was very grateful for as my daughter was very stressed about the situation. Derek was punctual, friendly and extremely knowledgeable and professional. He did a thorough inspection and talked through the issues with me providing honest and constructive feedback with practical advice and putting our minds at ease by explaining everything very thoroughly. A fantastic service and would highly recommend Eastern Restumping and Underpinning.

George from In Focus healing and wellness clinic

1585633292

Based on my experience, I highly recommend Eastern Restumping and Underpinning. We had underpinning works done - 7 x 2.5 meter deep concrete pins, which needed to be hand dug due to gas and water pipes in the area! They did an amazing job!

Adam Christensen

1582537656

We had Derek from Eastern Resumpling and Underpinning out to quote on relevelling our house and told us in his opinion, based on the cost and potential problems that would be created, that it would not provide value for us, taking the time to talk us through all the potential issues and concerns.Would definitely recommend them to anyone looking to get work done on their house as I was most impressed with his professional and honest service and advice.

L T

1580902444

Derek was extremely friendly, helpful and professional. He definitely knows his stuff and will not needlessly take your money. Thank you once again for your honesty and reliability. Would definitely recommend!!

David

1578259723

We had our house (a heritage listed, California bungalow) re-levelled by Haydn just before Christmas. Given the age of the property we were concerned what could be achieved with the floor levels, particularly with the minimal ground clearance. However, Haydn did an exceptional job and demonstrated real skill, patience and care in his work. We found him to be extremely professional, reliable and communicative - and a real pleasure to work with. I cannot recommend Haydn highly enough. Thank you

Melissa Jongue

1575792147

Timothy Rickard

1574769191

Kevin Cheng

1570419562

Excellent customer service, prompt response, highly recommended.

Katherine Hong

1561686102

Ross McFarlane

1555489795

From beginning to end, Derek and Marc have been fantastic (and let's not forget lovely Sarah behind the scene, who ensured that thingsran smoothly and on time!). Marc cared about the job and went above and beyond to ensure that it would be completed on time. I thoroughly and warmly recommend them to anyone in need of their services.

Jason Shico

1551828118

Thanks David & team from Eastern Restumping. You guys did a great job on a 80+ year old house. After your work, I believe the house will never move again. Thanks for putting up with all my calls and smses also :) Thanks, Jason

Greg Vivas

1549513339

First met Derek in May 2013 when he came to assess and advise on what was happening with our house which had developed cracked external brickwork and some damaged plaster inside due to settling over a 10 year period. Derek advised us to have a building engineer inspect and we received advice that our problems were easily fixed but it would probably be better to just leave the situation as is and observe what developed for a couple of years. Fast forward to February 2019 we decided to contact Derek once again and get his advice on what we should do in our situation now after some minor cracks in brickwork mortar appearing and Derek once again gave us very honest and professional advice that we didn’t need to do anything as what was happening was normal movement in our type of construction and it was nothing major to worry about. In my opinion Derek has saved us from expensive and unnecessary work being done in our situation, it’s great to meet someone like Derek with such honesty and integrity which is rare today’s world. THANK YOU DEREK !

Attila Kapitany

1541936162

Derek gave us helpful advice for our floor issues and patiently explained causes and options.

Michelle Cooper

1540214050

My place was restumped and plastered (but never levelled) before I purchased it over 5 years ago and I now have a strange dropping situation that has stumped (no pun intended) many a restumper. Seeing my frustration at the inability to define a clear solution, Derek took the time to take level measurements around the house and uncover the real issue - a large tree sucking the moisture and dropping my house at the same time. Derek's patience to help me solve the issue, his knowledge of his profession, and his willingness to really uncover what was happening to better service my needs as a customer was extrememly valuable. I'm very grateful for the time he took to help me out and provide his advice Thanks Derek!

maryanne mich

1535454216

A very trustworthy company. Mark the re-blocker is a top bloke. He was efficient, punctual and knowledgable. He sure knows his work. Sarah (Admin) was very helpful throughout the process. Nothing but a thoroughly professional service. Highly recommend Eastern Restumping & Underpinning.

Ashley Harkness

1528276753

Fantastic service very professional. From Derek to Mark doing the job witch he was polite and professional and a clean worker I give him 5 stars well done very impressed would recommend 100%.

Joel Duncan

1522992869

Derek came recommended by word of mouth, and he didn't disappoint. Inspected the house and offered comprehensive feedback and pointers, encouraging me to take a less expensive option as it was the best option for us. Honest and trustworthy, I'd strongly recommend these guys!

Julia Boros

1520556248

Derek generously came on site and advised me on my very small domestic job. Reassuring to get sound information and suggestions for repairs. Much appreciated!

ann mak

1512396348

Prompt service, honest and reliable. Professional advice and very good price. I feel so lucky that my friend have recommended Derek to help. He is highly recommended in turn.

Spencer Bitcon

1512360667

Eastern did all the underpinning at the front of my house and driveway. Amazing customer service, they went above and beyond with the challenges of my job, removing the previous poor workmanship and working with the engineers for a solution. Derek and David are great guys and very well priced.

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